What happens if I see an error message?

  • If you happen to click on a page that leads to an error message, please know this is a generic error page that may be encountered for unexpected errors. 
  • If you do happen to encounter this page, a user can navigate back to the previous page and refresh to try again. 
  • If you continue to run into this error message, a user can submit a help ticket describing the issue on the help page